Welcome to the Ace Vitals website (“acevitals.in”) of Ace Vitals, inclusive of its team, employees, associates, affiliates, licensors, agents, service providers, third-party partners, or sponsors (“Team”).

About Us

Ace Vitals (“Owner/We/Our/Us”) offers an e-retail/e-commerce platform on the Website, providing visitors, users, consumers, and/or members (“You/Your”) with the opportunity to explore, select, and purchase a variety of products, including our newly launched range of health-related items such as nutraceuticals and multivitamins, under the brand ‘Ace Vitals’ and/or any other brand name. Our mission is to make our products accessible to consumers through our Website, mobile applications, and associated platforms, ensuring seamless transactions for your convenience.

Respect for Privacy

We highly value the privacy of everyone visiting our Website and are dedicated to safeguarding the personal information of all users. This privacy policy outlines our online information collection practices, specifying the type of information gathered about users and how we utilize that information.

Basic Information and Consent

Your use of the information provided to us is subject to your understanding and acceptance of this Privacy Policy. This policy does not apply to offline information or data collected through other means. By registering for full access to the Website and providing personal information, you agree that the details, including age verification, are truthful, accurate, and complete.Upon creating an account, you allow us and third parties to identify you by your profile/account number/account ID on the Website. By providing additional information on your account, such as lifestyle and health details, you help us identify your product needs.

About this Privacy Policy

This Privacy Policy explains the collection, use, and disclosure of your personal information on the Website. Your use of the Website and any information you provide is subject to the terms outlined in this Privacy Policy and the terms of use presented by Ace Vitals.

Collection of Information

We collect and store information such as your name, age, gender, nationality, email address, address, financial information, telephone number, and other details provided by you. Additionally, we gather information about your activity on the Website, including search history, purchase orders, device IDs, and other unique identifiers.

Use of Information Collected by Us

We use your information to process registrations, orders, and payments, enhance the user experience, conduct analytics, and offer personalized products. This includes both personally identifiable information and non-personally-identifiable information to improve the quality and design of the Website.

Sharing and Disclosure of Information

We may share information with service providers for processing, storage, and enhanced services. Your personal information may also be disclosed to meet legal requirements, enforce terms of use, address illegal activities, or protect against harm. Non-personally-identifiable information may be shared with third parties to understand usage patterns.

Payment Gateway

Third-party payment gateways are engaged for payment processing, and your consent is implied when making purchases on the Website. Please note that we do not control the handling of your personal information by the payment gateway.

Shipping Partners

We collaborate with other companies for services such as shipping and email distribution. These companies receive only the necessary information to perform their services, and we ensure the protection of your privacy.

Cookies

We may use cookies to remember your registration information, track your shopping cart, and deliver products tailored to your interests. You have the option to opt-out of interest-based ads.

Disclosure by Law

We may release personally identifiable information if required by law or in good-faith belief to comply with legal processes or government requests.

Third Party Claims

We reserve the right to disclose information to enforce terms of use, defend against third-party claims, or assist government enforcement agencies.

Sale/Transfer of Business

In the event of business growth, assets may be bought or sold. Your information may be among transferred assets, and we may retain it for a limited period.

Removal of Information

We reserve the right to delete/remove products from the Website and close or restrict access to accounts for reasons such as fake accounts, illegal conduct, or offensive feedback.

Third Party Websites

Links to other websites are provided, and your interaction with third-party products or services is governed by their respective privacy policies.

Children’s Privacy

The Website is not intended for users under the age of Eighteen (18). If you are not an adult, you may access the Website with parental involvement.

Safeguards

We employ physical, managerial, and technical safeguards to protect your personal information, but we cannot guarantee absolute security.

Changes to the Policy

We reserve the right to change this Privacy Policy, and any updates will be effective upon posting on the Website. Your continued use constitutes acceptance of the amended terms.

Special Note to International Users/Members

The Website is hosted in India and is intended for users/members in India. By using the Website, you consent to the transfer of your personal information to India.

Reach Out to Us

If you have concerns or questions about this Privacy Policy, you can contact us at care@acevitals.in.